Traveloka: Hotels & Flights

4.7
2.13M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Use 'HELLOTRAVELOKA' for additional up to 10% OFF select products on your first app booking!


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Southeast Asia’s leading travel platform has finally made its way down under.Discover more than 20 travel products at your fingertips. Wherever you go, Traveloka makes it easy.

Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.


Seamlessly book flights, accommodation, local attractions and transfers all in one place, and conveniently pay using Apple Pay, Visa, Mastercard, American Express, Pay ID or PayPal

AWARD-WINNING TRAVEL PLATFORM
Over the past 13 years, Indonesia-grown Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.

- Leading Online Travel Agency, Indonesia 2020, 2021,2023 and 2024: World Travel Awards
TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site (We’re nominated again in 2025!)
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT DEALS EVERY DAY
- Book cheap flights to destinations across Southeast Asia and beyond
- Exclusive promotions and coupon codes that help you save
- More than 100,000 flight routes on sale, served by a wide range of legendary airlines, including Qantas, Virgin Australia, Jetstar,, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel bookings in one app
- Browse more than 1,000,000 hotels worldwide, from your favourite chains to unique boutiques
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations


GET AROUND EASILY WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options from worldwide brands and local gems
- Book Traveloka car rental with or without a driver to your desired destinations and departure points
- Access a wide array of destinations and routes through our airport transfer services

DISCOVER ACTIVITIES WITH TRAVELOKA’S THINGS TO DO
- Never have a full moment, find and book tickets to various activities for your trip
- Skip the queue and pre-book attractions tickets at discounted rates
- Ongoing best-deal experience promos are always here for you

FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings with easy changes and cancellations with some bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.

ADVANCED FEATURES IN ONE APP
- Enjoy last-minute deals and bookings for a spontaneous trip
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products

24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Access round-the-clock customer support that’s available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature
Updated on
14 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
2.09M reviews
Tài khoản Tạo
18 November 2025
Dishonest and misleading Traveloka advertises “Easy reschedule” but acts the opposite. A “refundable” ticket became non-refundable unless I provided hospital papers — then they forced rerouting with a fare difference higher than a new ticket. Another booking: 2 tickets changed schedule, and they charged me the fare difference of 3 tickets. Customer service is evasive and never replies. This app feels scammy. Avoid.
Did you find this helpful?
Traveloka
18 November 2025
Hi Tài Khoản Tạo, we're sorry to hear that you're not satisfied with our service. We were unable to locate a matching case in our system, but we'd like to help you resolve it promptly. Please contact us through cs@traveloka.com so that we can investigate further. Thank you for your understanding. -EA
Mr Good Food Only
8 November 2025
Traveloka is honestly one of the most frustrating apps I’ve ever used. Every time I try to book a hotel or flight, the payment page shows an error, but the money still gets deducted. This has happened more than once and it’s ridiculous. It’s stressful, confusing, and makes you worry if your booking even went through. How can a company that handles people’s money have such a broken system? I’m completely done with this app. If you value your time and peace of mind, stay far away from Traveloka.
6 people found this review helpful
Did you find this helpful?
Traveloka
8 November 2025
Dear Loyal Traveloka Users, we apologize for the issue with your booking. Unfortunately, we cannot find a case that matches your description in our system. For further verification, please contact us via email at cs@traveloka.com. Our team is ready to assist you and find the best solution. Thank you. -NM
A. A. R
24 October 2025
If you're a first timer using this app, DO NOT ATTEMPT TO RESERVE ANYTHING WITHOUT SUPERVISION! The app is confusing with so many ads in the middle of reservation and when you arrive at the location the hotel/apartment staff DOESN'T EVEN UNDERSTAND ABOUT WHAT TO DO BECAUSE APPARENTLY THE TRAVEL STAFF IS NOT ALWAYS THERE! Truly such professional behavior. This will be my last time using this cursed app.
15 people found this review helpful
Did you find this helpful?
Traveloka
24 October 2025
Hi Traveloka Loyal Customer, we are sorry for the trouble with your booking. We can't locate any case matching your description in our system. To assist you in resolving the issue, please communicate with us through email to cs@traveloka.com. Our team is ready to resolve the issue and we appreciate your patience. -AN

What's new

It's 11.11 and your travel wish has come true! Traveloka 11.11 Sale features AU$11 hotels, up to 78% off stays and plenty more specials available on our site and app. So if you're looking to head to Bali, Thailand, Vietnam or explore our own backyard, now it the perfect time to do it!