
Whitney Bartolucci
Extremely buggy, but does the job…mostly. Often randomly boots me out of edit mode, there's no option for find & replace, no actual dark mode (document itself is blinding in the dark), font selection options immediately close after opening so you can't actually change the font, no viewing option for print layout, extremely limited color and highlight options…those are the big issues I have, and I'm sure I could go on. Still, it helps me get my thoughts down, and it's not jammed with ads and AI.
6 people found this review helpful
Proton AG
13 November 2025
Thanks for taking the time to share such detailed feedback. We really appreciate hearing what’s working for you and where the app can improve. We’re aware of the limitations you mentioned and we’ll make sure your comments are shared with the team as we continue refining Proton Docs.

Cheryl Smith
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🤷🏼♀️Can't ⬆️load photos, audio, etc. from my phone, which is the whole entire reason I downloaded this app.🤷🏼♀️ I do like the free email, and the fact I can share files with friends. Just wish they weren't separate apps, and I wish I could ⬆️load pics, etc. from my phone to the drive app. I love the fact that I can email myself at least 10 photos from my phone (unlike Gmail, which only allows 5, then holds them in your outbox). Well, I can at least store them THAT way.🙄 It's not on my end
Proton AG
20 November 2025
Hi! Could you doble-check if you have a stable connection on your end? Try switching between Mobile Data and Wi-Fi to see if this makes a difference. If perhaps you are using a VPN, try disabling the connection temporarily. If the same behavior persists, report it to us via the in-app 'report a bug' option.

Richard White
Why is the Drive app suddenly not letting me upload files to it? Nor is it giving me the option to create folders. Only option I see is a purple folder with a plus sign next to it. But clicking only brings up the paid plans window. I only have a couple folders in my drive. I simply want to add a folder inside another folder for better organization. But I can't. There's also no longer a button to upload a file. I still have plenty of free space left, so I know that's not the issue. Nor the cache
6 people found this review helpful
Proton AG
29 September 2025
Hi Richard! Please make sure to select the 'My Files' tab at the bottom of your screen, if perhaps you are in Photos. If you need further assistance from our end, contact us here: https://proton.me/support/contact .