
Alyssa Reaves
I am absolutely devastated. I made two payments, in Aug and Sept 2023, through this app. At the time, like a total fool, I did not look for a confirmation number. I saw the amounts had been debited and I marked down that those tax payments had been paid. Fast forward to 3 weeks ago, and I received a letter from the IRS saying I owed taxes. When I called, they told me they never received these 2 payments. My bank is currently investigating, but I stand to have lost nearly 6k over this. Terrible!!
209 people found this review helpful

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after over an hour on hold i got to talk to someone. the "information does not match error" also applies to them not having a return on file, they are so far behind that i sent mine in february and they still dont have it on record months later - last years return took 8 months. still, the app is useless to me since by the time it shows on there i should have it in my bank. 1 star for the irs in general, hire more people.
34 people found this review helpful

janayla barnes
I don't typically write reviews, but geez la weez!! This app is dog doody! How can an institution, hell bent on siphoning away our money, day after day, create such a useless, non-comprehensive, frustratingly complicated yet idiotically basic app. For some reason, it won't just allow you to track your refund as easily as turbo tax does, but everyone who files taxes HAS to use it? 0/10, 2 thumbs way down 👎🏾👎🏾 would not recommend, do better IRS. Your greed and laziness are showing.
4 people found this review helpful