
Kenan Orak
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Every time I've tried to use it travelling it has stopped working. Last time was 7/13 and I sent prob 4 emails none of which have been answered as of yet and it's been 1 full business week. I wouldn't recommend loungekey to my worst enemy at this point. Update: it took them 3 weeks to get back to me for a password reset and the link they sent didn't work. I responded immediately and it's been another week at least and crickets. I don't understand how a travel related platform can be this bad..
15 people found this review helpful
We apologize for your negative experience, Kenan. Please contact us directly so we can address your issues quickly and improve your overall experience with our service. Regards, Shan

Lucie Novotna
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The app is from middle-age of the internet. If you try to edit your card details, you cant. After getting repeatedly "something went wrong" message, you go reddit and read that you have to create a new account. So you do so. But it takes forever. The app is not responding for some mandatory items (like title), human verification takes forever (I clicked like 50 times on some motorcycles and crosswalks). But finally,you got there. So 2 stars.

Simon R.
Doesn't let me in. Restored password, tried again twice but still incorrect password. No way to contact and find out what is wrong.