transaction loading infinitely and not showing the latest balance Update: it’s getting worse — I can’t use my card to pay for online shopping.
JPMorgan Chase
2025年10月8日
Thank you for your review. We're aware of issues our customers are experiencing with our app and are working hard to get this resolved. We apologise for the inconvenience this is causing you. In the meantime, you can use your Chase card as usual. If you still require any further assistance, please call us 0800 376 3333.
新功能
We're always searching for ways to improve the app. That could be a bug that needs squashing, or a screen that loads a millisecond too long.
So, we've added a range of general improvements to this latest update.See what we mean and download today.