
Shauna Kreider
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I've used this expensively over the years, but lately, each update has made the app more and more inefficient. Where is my electronic card - the single most important item for checking out and it's either not there or buried so obscure that neither I nor the store clerk can find it! Today, I wanted to check coupons, but 75% of the screen is a fixed Welcome note! The space at the bottom has the task bar, which is not movable! I can see 1 line of coupon! Fix it!
3,179 people found this review helpful

Joy Henley
There are no words for the frustration of this app. Despite my phone having the fingerprint lock and selecting stay signed in, I never am. I always, ALWAYS have to sign in. And not even because it's been a few days, within 30 minutes! It shows prescriptions eligible for refill when they aren't. Thats annoying when I'm trying to make one trip and they're not all 30 days. It's said they were ready when they weren't & vice versa. Being told to use it on every possible phone menu sucks too.
1,283 people found this review helpful

Donna Dudek
The new app is terrible. I can't find my CVS card, which makes picking up scripts more time consuming (and I'm not sure if the card has to be scanned to accumulate award points, but if it does, that's also an issue). The wrong pharmacy hours are listed, which I discovered by arriving an hour before the listed closing time (6 p.m.), only to be told they close at 5 p.m. I've also had problems with prescriptions being listed as ready for pickup that were not ready or had already been picked up.
790 people found this review helpful